Canada   Goodyear Corporate    

 

Frequently Asked Questions - Warranty

How do I know when I need new tires?

How long should my original equipment tires last?

My tire has gone flat. Is this covered by my Goodyear Limited Warranty?

Where should I go if I have warranty concern on a Goodyear tire?




How do I know when I need new tires?

Many tires have tread wear indicator bars molded into the tread. When the tread is worn down to where you can see a solid bar of rubber across the width of the tread, it is time to replace the tire. If you are uncertain where to locate these wear bars, visit a Goodyear retailer for a tire inspection.

Back to Top

How long should my original equipment tires last?

Goodyear does not offer a written mileage promise on any tires supplied as original equipment. Due to the variety of styles, construction features, treat compounds, vehicle applications, geographical conditions and driving habits, it is difficult to provide a specific mileage expectancy.

However, any tire wear concern should always be presented to your local authorized Goodyear retailer for further evaluation.

Many of our authorized retailers offer specific mileage warranties on several lines of tires sold as replacement tires, including some tires that are used as original equipment. These mileage warranties are administered based on the retail outlets verification of proper tire maintenance having been performed.

Back to Top

My tire has gone flat. Is this covered by my Goodyear Limited Warranty?

Due to the variety of causes for air loss, this question can only be answered by
an authorized Goodyear retailer.

Some common causes of sudden or slow air loss:

  • Road hazard injuries (punctures, cuts, impact damage to the liner, ply material or sidewall rubber).
  • Valve stem or valve core leakage (damaged or aged rubber stem or a loose or damaged valve core).
  • Leaking from the bead seating area (corrosive buildup on the wheels which prevents a proper seal between the wheel flange and the tire beads, bead seating area damage from accidental mounting or dismounting injury, foreign material between the rim flange area and the tire bead seating area, bent rim flange).
Back to Top

Where should I go if I have warranty concern on a Goodyear tire?

All authorized Goodyear retailers have been provided full authority in determining warranty eligibility on Goodyear tires. To find the nearest authorized retailer in your area you can call 800-GOODYEAR (800-466-3932). Many authorized retailers are also listed in the Yellow Pages under the Goodyear Select emblem.

Back to Top


Privacy Policy | Copyright | Contact Us