May 23, 2001
Dear Consumer,
Unfortunately, the tire industry and specifically
Bridgestone-Firestone, has been hit with another negative
situation with Ford's announcement of a planned 13 million
tire recall of all Wilderness AT tires. This is on top of
the previous 6.5-million tire recall that was conducted last
summer.
As a tire manufacturer committed to provide safe, high
quality tires for consumers, Goodyear regrets the fact that
this situation has arisen. At the same time, we are
prepared to do whatever is necessary to help consumers get
the right tires on their vehicles as quickly as possible.
To this end, we are urgently implementing plans to ramp up
production to meet customer needs.
Our relationship with the Ford Motor Company has been a long-
standing one based on trust and mutual respect, and we are
working very closely with them to jointly develop an
aggressive plan to address consumer needs as quickly as
possible. Details of the plan will be posted on our website,
as well as other locations, as soon as they are finalized.
In the first Firestone recall, Goodyear associates worked
extremely hard to produce millions of tires. In fact, our
company produced more than 3 million tires to aid in that
recall effort. You can expect the same type of dedication
by Goodyear workers once more. Goodyear is prepared to do
whatever is necessary to help. Again, we will work around
the clock to assure everyone seeking a set of Goodyear tires
for replacement can get one.
Tires, and tire conditions are critical to the performance
and safety of any vehicle. As vehicle owners, you should
check your tires, right now. Or if you'd prefer, stop by
any Goodyear dealer and have them check your tires for you.
Sincerely,
John C Polhemus
President
Goodyear North American Tire
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